- 地点
- 上海，中国
- 类型
- 全职
- 部门
- 研究与开发
职责
- 根据客户需求和现场经验，设计、开发和验证软件解决方案。
- 与软件团队负责人及其他开发团队协作，确保一致性和质量。
- 参与敏捷开发流程，包括故事映射、迭代计划和版本发布。
- 参与产品和软件路线图的制定，聚焦解决客户实际问题的方案。
- 编写并维护全面的单元测试，确保代码质量和可靠性。
- 在实地活动中收集和分析客户反馈，用于产品改进。
- 前往客户现场进行软件安装、调试和故障排查。
- 基于现场经验提出改进和新功能建议。
- 记录现场活动、变更日志和经验教训，进行内部知识传递。
- 与软件团队负责人、市场、服务及客户中心团队紧密合作。
- 支持标准解决方案的本地化定制，聚焦“中国本地化”战略。
必备要求
- 计算机科学或其他相关专业学士/硕士学位。
- 2 年软件开发专业经验，最好具备客户服务或现场服务经验。
- 扎实的 C#/.NET 后端开发技能。
- 熟悉 React、Angular 或 Vue.js 等前端 JavaScript 框架。
- 了解客户应用（如 MES、过程控制、追溯系统）。
- 软技能：客户导向、沟通能力、团队合作、适应性、主动性和问题解决能力。
- 语言：普通话，具备英语读写能力。
- 愿意定期在中国境内出差，偶尔出国旅行。
优先条件
- 具备客户面对面或现场服务经验。
Responsibilities
- Design, develop and validate software solutions based on customer requirements and field experience.
- Collaborate with the software team lead and other development teams to ensure consistency and quality.
- Participate in agile development processes, including story mapping, iteration planning and release.
- Contribute to product and software roadmaps, focusing on solutions that solve real customer challenges.
- Write and maintain comprehensive unit tests to ensure code quality and reliability.
- Collect and analyze customer feedback during field activities to inform product improvements.
- Travel to customer sites for software installation, commissioning and troubleshooting.
- Propose improvements and new features based on field experience.
- Document field activities, change logs and lessons learned for internal knowledge transfer.
- Work closely with the software team lead, marketing, service and customer center teams.
- Support localization and customization of standard solutions, focusing on the "China localization" strategy.
Must Have
- Bachelor's/Master's degree in Computer Science or a related field.
- 2 years of professional software development experience.
- Solid C#/.NET backend development skills.
- Familiarity with front-end JavaScript frameworks such as React, Angular or Vue.js.
- Understanding of customer applications (e.g. MES, process control, traceability systems).
- Soft skills: customer orientation, communication, teamwork, adaptability, initiative and problem solving.
- Languages: Mandarin, English reading and writing.
- Willingness to travel regularly within China and occasionally internationally.
Preferred
- Customer-facing or field service experience.
公司简介
德索特是钻孔和装配解决方案领域的领导者，产品包括气动钻和螺丝刀、钻孔解决方案和装配软件。凭借全球布局，德索特的创新产品遍布全球170个国家。每款产品都具有适应性、可扩展性，并可根据不同设施进行定制。德索特是阿特拉斯·科普柯集团旗下的品牌。