高级IT工程师

Responsibilities

• Responsible for installing, configuring, and supporting various IT infrastructure and tools, ensuring all technologies operate efficiently, securely, and are properly maintained.
• Serve as a core bridge between business units and IT, deeply understanding the strategic planning, core processes, and pain points of the respective business lines.
• Overall responsibility for daily maintenance of company server systems (upgrades, performance optimization, troubleshooting/repair) to ensure 24/7 stable operation.
• Design and install hardware configurations, install software, and manage network systems.
• Manage ERP architecture (AX2012, Baan, F&O); participate in the construction, implementation, and maintenance of information systems. Execute data access control, regular backups, and encryption to ensure ERP data security.
• Assist in maintaining VMware vCloud-based private cloud: manage resource allocation, cloud servers, and security (access control, encrypted transmission/storage, auditing) to mitigate risks.
• Independently troubleshoot complex technical faults and respond to business technical requirements.
• Conduct security hardening, regular vulnerability scanning, and patch updates to prevent malicious attacks and unauthorized access.
• Manage network devices (routers, switches, firewalls) to ensure high-speed, secure operation. Develop security policies, configure access control lists, monitor traffic anomalies, and block attacks.
• Implement daily controls in accordance with headquarters cybersecurity standards; execute emergency plans, conduct regular risk assessments/vulnerability scans. Handle phishing/DDoS attacks in a timely manner, report details, and organize security training.
• Organize internal skills training: develop plans, collect feedback, evaluate effectiveness through assessments/practical tests, and optimize subsequent training.
• Analyze and evaluate business requirements, prioritize them, and provide professional IT advice.
• Develop targeted IT solutions, including system selection, functional design, process optimization, etc.
• Lead and participate in the full lifecycle management of IT projects.
• Use SQL/Python/Java to process and analyze real-time data, build simple data analysis models or visualization dashboards, and provide data support for business decisions.
• Monitor the effectiveness of business informatization, track key metrics (e.g., efficiency improvement, cost reduction, user satisfaction), and propose optimization suggestions.

Must Have

• Bachelor's degree or above in Computer Science and Technology, Network Engineering, Information Security, or related fields.
• 5+ years of IT-related work experience, including at least 3 years of full lifecycle management experience in digital projects.
• Basic data analysis skills, familiar with SQL/Python/Java.
• Ability to understand business strategy and align IT initiatives with organizational and business goals.
• Excellent cross-departmental communication and coordination skills, able to flexibly handle complex situations and resolve inter-departmental disagreements.
• Strong logical analysis and problem-solving skills, able to quickly identify business pain points and system issues, and propose effective solutions.
• Language requirement: English.

Preferred

• Familiarity with BI tools such as Power BI and Tableau is a plus.
• Understanding of emerging technologies such as RPA and AI in business scenarios is a plus.
• Experience with IT service management frameworks such as ITIL is preferred.